Returns & Exchanges

Pop Galaxy has a 30 day return/exchange policy from the date you received your order. All sales are final and no returns are allowed for Final Sale and/or discounted items once they have been shipped.

Please reach out to us via Live Chat or e-mail so we can get an Exchange/Return started for you: popgalaxyclothing@gmail.com

RETURNS

You will receive 110% store credit or a refund for the purchase price of the item, not including shipping or delivery costs. So, for example, if you buy a dress for $75 and you decide to return it, you can choose to get $75 refunded to you, OR you can get $82.50 in store credit.

Your return must be in its original, brand new condition, completely unused, unworn, unwashed.

EXCHANGES

If you'd like to exchange your original item for something else, you can exchange it within 30 days of you receiving your order.

Your item must be in its original, brand new condition, completely unused, unworn, unwashed.